Iberia’s lost luggage shame

Hotel News - 22/06/2009

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If you’re flying with Spanish airline Iberia anytime soon, it might be a good idea to keep a close eye on your baggage, as recent figures show the airline is notorious for losing passenger’s luggage.

The survey, which was conducted by the Association of European Airlines, show that Iberia is responsible for losing 19.2 bags for every 1,000 passengers.

“The reason for our results in delayed luggage according to AEA is due to the heavy snowed in Madrid in the beginning of January, that forced to close Barajas airport for one day and disruptions during two more days. Along with this, Iberia was suffering from December 2008 up to February 2009 a work to the rule strike by pilots, which led to cancellations and delays,” a spokesman for Iberia commented recently in a CNN interview. “For a network airline like Iberia this kind of things have a direct impact on delayed luggage.”

However, Iberia aren’t the only ones to have been named and shamed. Of the 26 airlines on the list, next came Air France with 18.9 bags going missing for every 1,000 passengers, followed by the Portuguese carrier, TAP with 17.3 bags and fourthly Bmi, who managed to misplace 17.2 bags.

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