Failed airline passenger costs include airport hotels

Hotel News - 01/09/2008

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The passengers on the flight found that they were caught up in the collapse of the transatlantic no-frills airline, as it permanently grounded its aircraft and left them and passengers on other routes scrambling for alternate flights and hotel rooms.

"I don’t want to spend another night in Halifax. I just want to get home," an annoyed passenger said as she dragged her suitcases through the Halifax Airport in search of a flight to Ottawa.

The collapse of Zoom Airlines, based in Ottawa, left its passengers marooned in eight different Canadian and overseas airports.

The Zoom flight originally headed to Ottawa originated in London and experienced a mechanical delay on a stopover in Halifax, eventually requiring passengers to find overnight accommodation at nearby hotels.

It was close to midnight Wednesday when passengers learned that the departure of their flight was delayed until the morning.

"We thought we were stopping in Halifax for 45 minutes and ended up sitting in the aircraft on the tarmac for about seven hours," said another passenger on the flight.

Besides the inconvenience of the unplanned stopover, passengers found only one eight passenger shuttle bus available to take them to hotels in the area.

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